Refund & Cancellation Policy
Effective Date: Thursday, 19 September 2024
This Refund & Cancellation Policy outlines the terms under which Kesari Nandan Infotech processes cancellations and refunds for its services.
1. Service Nature
All services provided by Kesari Nandan Infotech are customized, project-based, and digital in nature, including software development, web development, app development, UI/UX design, digital marketing, and IT consulting.
2. Cancellation Policy
- Project cancellation requests must be submitted in writing via email
- Cancellation approval depends on the project stage and work already completed
- Once a project has started, cancellations may not be eligible for a full refund
3. Refund Policy
- Payments made for completed milestones or delivered work are non-refundable
- No refunds will be issued for work already completed or resources already allocated
- Advance payments are refundable only if work has not commenced
4. Non-Refundable Services
Refunds will not be provided for:
- Customized development work
- Consultation services already delivered
- Delays caused by client-side dependencies or lack of communication
5. Project Delays
Kesari Nandan Infotech is not responsible for delays caused by:
- Delayed client feedback or approvals
- Third-party integrations or services
- Force majeure events
Such delays do not qualify for refunds.
6. Dispute Resolution
In case of disputes, both parties agree to resolve issues amicably through discussion and written communication before pursuing legal action.
7. Policy Modifications
We reserve the right to modify this Refund & Cancellation Policy at any time. Changes will be effective upon posting on the website.
9. Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us:
Company Name: Kesari Nandan Infotech
Email: info@kesarinandaninfotech.com
Website: https://kesarinandaninfotech.com
Address: Ahmedabad, Gujarat, India
Phone: +91 94297 39830